Service Philosophy
- Introduction
- Client Charter
- Service Terms & Conditions
Contact Us
- Client or Perspective
- Alliance Partner
- Location
Self Help
- IO Administrator
- IO User
- Faq
 
Self Help
IO User

Tips | Manual/Guide | Downloads/Useful Links | Article Highlights

Tips
Fax Status Checking

Once you have sent an eFax, you can check if the fax has reached the recipient. There are two ways to check:

First is to go to the 'Fax Status' page under 'E-Fax' on the left menu bar.
Second, is to check for email notification in Inbox. 

Checking Fax Status from Fax Status Menu
1. Click 'Fax Status' under 'E-Fax' from the left menu bar.
2. The Fax Status page will be displayed. 
Click 'Recent Transactions' to view transactions of today and the past week. 
Click 'Transaction History' to view transactions of today and the past 29 days. 
Only the Subscriber Master has the ability to view other users' fax transactions.
 
Below are the descriptions of each field in the table:

Fax ID
This unique number is automatically generated by the system to track fax transaction.

Sender
The user who sent out the fax (Only applies to Subscriber Master view).

Fax Number
The fax number of the recipient.

Page
Total number of fax pages.

Duration
The time duration of the transaction (in minute).

Status
The transaction status, either Successful or Unsuccessful. Successful denotes that the fax has been transmitted to the recipient and Unsuccessful means that the fax did not go through.
 
Checking Fax Status From Inbox
1. Click 'Incoming Mail' under 'E-Mail' from the left menu bar.

_____________

Add New Contact into iO Address Book
last upadate on 29/12/2003

Billing
last upadate on 29/12/2003

Send Facsimile with Attachment via eFax
 
last update on 29/12/2003

 
top | back

Instant Office Sdn Bhd (516602 P)

Suite 5.02, Wisma Academy, No.4A, Jalan 19/1, 46300 Petaling Jaya.
Phone: 603-7957 7300, Fax: 603-7956 2324, Customer Service: 603-7957 2030, Email: icare@io2io.com
All rights reserved. instantOfficeTM is a registered trademark of Solsisnet Sdn Bhd
Home | Legal | Site Map