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Tips | Manual/Guide | Downloads/Useful Links | Article Highlights
Tips Fax Status Checking
Once you have sent an eFax, you can check if the fax has reached the recipient. There are two ways to check:
First is to go to the 'Fax Status' page under 'E-Fax' on the left menu bar. Second, is to check for email notification in Inbox.
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Checking Fax Status from Fax Status Menu |
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| 1. |
Click 'Fax Status' under 'E-Fax' from the left menu bar. |
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The Fax Status page will be displayed. Click 'Recent Transactions' to view transactions of today and the past week. Click 'Transaction History' to view transactions of today and the past 29 days. Only the Subscriber Master has the ability to view other users' fax transactions. Below are the descriptions of each field in the table:
Fax ID This unique number is automatically generated by the system to track fax transaction.
Sender The user who sent out the fax (Only applies to Subscriber Master view).
Fax Number The fax number of the recipient.
Page Total number of fax pages.
Duration The time duration of the transaction (in minute).
Status The transaction status, either Successful or Unsuccessful. Successful denotes that the fax has been transmitted to the recipient and Unsuccessful means that the fax did not go through. |
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Checking Fax Status From Inbox |
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| 1. |
Click 'Incoming Mail' under 'E-Mail' from the left menu bar. | | |
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